FREQUENTLY ASKED QUESTIONS

– Where can CA PPM (Clarity) be employed?

CA PPM (Clarity) can be employed in all innovative service or project oriented corporate sectors. Main application areas are IT, product development, R & D, contract and service management in all sectors including distribution, industry, banking, insurance, service providing, high-tech enterprises, logistics, utilities, and others. We would be delighted to offer advice on whether employing CA PPM (Clarity) would make sense in your organisation.

– Does CA PPM (Clarity) allow for industry-specific solutions?

Specific, preconfigured modules for IT (ITG) and product development/R & D (NPD) are available. Moreover, Contec-X offers preconfigured solutions for, e. g., innovation, demand, and service management as well as PPM+, which is a meaningful extension to CA PPM (Clarity).

– How many CA PPM (Clarity) customers are there?

According to the manufacturer, there are more than 1000 customers worldwide. CA PPM (Clarity) is scalable for organisations of all sizes.

– On which platforms can CA PPM (Clarity) be run?

CA PPM (Clarity) runs on many popular platforms. The eligible, manufacturer certified platforms are listed in the newest product release notes.

– Is a demo version of CA PPM (Clarity) available?

Contec-X offers access to a demo version free of charge or, alternatively, access to a dedicated evaluation environment at a charge. Access information is made available on request within 24 hours. We suggest a prior, non-committal consultation with a short presentation of CA PPM (Clarity) at your premises.

– Which licensing models are available for CA PPM (Clarity)?

CA PPM (Clarity) can be used by way of purchase, lease, or software as a service (SaaS). In the purchase and leasing models, licensing is by module and active user numbers. We would be pleased to provide you with a offer at your request.

– Where can CA PPM (Clarity) licences be obtained?

CA PPM (Clarity) is available from us. Contec-X is the one-stop shop for your solution: licences, support, and services.

– Who performs support and maintenance for CA PPM (Clarity)?

Contec-X offers all support levels (first-, second- and third-level) for CA PPM (Clarity). The PDS (partner delivered support) certification guarantees highest product competence and ITIL-compliant support.

– Which are the training options available for CA PPM (Clarity)?

CA PPM (Clarity) training courses are held by the manufacturer, CA Technologies (Part of the Broadcom Group), and take the form of webinars and standard courses. Contec-X offers standard courses, user training, system administrator training and custom workshops on all functional and technical topics in conjunction with CA PPM (Clarity).

– Which benefits does Contec-X offer?

Contec-X is the only partner of CA Technologies who has been focussing exclusively on CA PPM (Clarity) for many years now. Our customers benefit from our years of all-embracing CA PPM (Clarity) experience, our best practices, and our tools. This hundred percent focus on CA PPM (Clarity) helps enable us to provide cost-efficient solutions with minimum risk using Clarify.

– Who can advise me comprehensively and in detail on CA PPM (Clarity)?

We – your one hundred percent partner for CA PPM (Clarity) – will do that with pleasure and no commitment on your side. Just call us or send a short e-mail message.



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