FREQUENTLY ASKED QUESTIONS

– Where can Clarity PPM be employed?

Clarity PPM can be employed in all innovative service or project oriented corporate sectors. Main application areas are IT, product development, R & D, contract and service management in all sectors including distribution, industry, banking, insurance, service providing, high-tech enterprises, logistics, utilities, and others. We would be delighted to offer advice on whether employing Clarity PPM would make sense in your organisation.

– Does Clarity PPM allow for industry-specific solutions?

Specific, preconfigured modules for IT (ITG) and product development/R & D (NPD) are available. Moreover, Contec-X offers preconfigured solutions for, e. g., innovation, demand, and service management as well as PPM+, which is a meaningful extension to Clarity PPM.

– How many Clarity PPM customers are there?

According to the manufacturer, there are more than 1200 customers worldwide. Clarity PPM is scalable for organisations of all sizes.

– On which platforms can Clarity PPM be run?

Clarity PPM runs on many popular platforms. The eligible, manufacturer certified platforms are listed in the newest product release notes.

– Is a demo version of Clarity PPM available?

Contec-X offers access to a demo version free of charge or, alternatively, access to a dedicated evaluation environment at a charge. Access information is made available on request within 24 hours. We suggest a prior, non-committal consultation with a short presentation of Clarity PPM at your premises.

– Which licensing models are available for Clarity PPM?

Clarity PPM can be used by way of purchase, lease, or software as a service (SaaS). In the purchase and leasing models, licensing is by module and active user numbers. We would be pleased to provide you with a offer at your request.

– Where can Clarity PPM licences be obtained?

Clarity PPM is available from us. Contec-X is the one-stop shop for your solution: licences, support, and services.

– Who performs support and maintenance for Clarity PPM?

Contec-X offers all support levels (first-, second- and third-level) for Clarity PPM. The PDS (partner delivered support) certification guarantees highest product competence and ITIL-compliant support.

– Which are the training options available for Clarity PPM?

Clarity PPM training courses are held by the manufacturer, CA Technologies (Part of the Broadcom Group), and take the form of webinars and standard courses. Contec-X offers standard courses, user training, system administrator training and custom workshops on all functional and technical topics in conjunction with Clarity PPM.

– Which benefits does Contec-X offer?

Contec-X is the only partner of CA Technologies who has been focussing exclusively on Clarity PPM for many years now. Our customers benefit from our years of all-embracing Clarity PPM experience, our best practices, and our tools. This hundred percent focus on Clarity PPM helps enable us to provide cost-efficient solutions with minimum risk using Clarify.

– Who can advise me comprehensively and in detail on Clarity PPM?

We – your one hundred percent partner for Clarity PPM – will do that with pleasure and no commitment on your side. Just call us or send a short e-mail message.

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Contact person: Andreas Hoffmann Andreas Hoffmann
P +49 89 90405-219
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