CLARITY PPM APPLICATION MANAGEMENT SERVICE – FOR SMOOTH AND COST-EFFECTIVE OPERATIONS
„Applications must work – nothing more and nothing less“
Given the high complexity of high-capacity applications such as Clarity PPM, meeting this reasonable demand by management and operations involves your employees spending much time und causing growing costs for additional training.
Contec-X is focussed entirely on PPM software like Clarity PPM and so can offer unique expertise and experience. Working with your staff, we can ensure smooth and cost-effective operations, create cost transparency (TCO) and continuously streamline your customised solution.
Your benefit: selectice analyses, faster troubleshooting, effective support – and quite simply: improved results for your bottom line.
Application Management Services for Clarity PPM
Our flexible application management offering helps you determine your desired degree of support for your employees and IT processes:
CO – Continuous Operation – we ensure that Clarity PPM can be used on a certified platform, smoothly and without risk of interruption.
CM – Continuous Maintenance – we ensure that users in your organisation will have the current Clarity PPM release to work with at all times.
CS – Continuous Support – we ensure that your employees will receive quick and optimal answers and solutions for their questions and issues.
CI – Continuous Improvement – we ensure that your operational departments will receive expert advice and that their requirements will be met by Clarity PPM.
on Clarity PPM
- 10 years of working with the manufacturer, CA Technologies
- 10,000 users
- Platinum Level
- PDS (Partner Delivered Support) certification
- ITIL compliant standard and premium support
- Update accelerator tool
- Upgrade optimizer tool
- RCM (repository based customizing management) with version control
- Alpha and beta test programm participation