ServiceNow SPM ‒ flexible, adaptable, extendable!
ServiceNow is offering a variety of business applications on its ServiceNow platform. ServiceNow SPM (strategic portfolio management) is offering all functions and processes of a state-of-the art project and protfolio mangement solutions. ServiceNow is used worldwide and is flexible configurable, adaptable and extandable.
Thus ServiceNow SPM can be used quickly, adapting to changing requirements and growing with additional needs!
As a certified ServiceNow partner in Germany we will support you with our SPM specialists to implement your ServiceNow SPM solution and ensure the smooth operation, ongoing support and optimizations.
ServiceNow SPM cover these areas - and more!
- Roadmapping: Planing and management of company wide initiatives and goals
- Idea Management: Intake and assessment of ideas
- Demand Management: Qualification and evaluation of demands
- Portfolio Management: Operational planning and control of the project portfolio
- Project Management: Planning, control and reporting of classic, hybrid and agile projects
- Project Cost Management: Detailed planning and management of project financials
- Resource Management: Administration and planning of roles, skills, capacities and employees
Roadmapping - Defining strategies and implementinng with programs and projects
Roadmapping allows to define strategies, the associated programs and projects. As a result a roadmap with data for plan and actuals.
Thus more transparency for management and the staff involved!
Ideas - from creativity to innovation
Ideas are mostly the starting point for innovation!
To capture ideas and evaluate them systematically is key.
The ideas portal within ServiceNow SPM allows all employees to capture ideas easily - and supported by help-text and guided tours.
All ideas can be evaluated, categorized and routed with workflows.
Project request (demand): capture, evaluate and prioritize
With ServiceNow SPM alls demands and project requests can be captured, evaluated and prioritized - with flexible screens more or less detailled and as needed.
the evaluation will be performed based on work-flows and optionally with scores and KPIs. Collaboration functions support the information exchange among all involved.
Demand manager, subject matter experts and stakeholders will all have the information needed to do their work.
Up to date status at all times, even with extensive project portfolios
ServiceNow SPM supports portfolio maanger with strong functionalities for planing, prioritizing, budgeting, approvals, controlling and pal-/actuals comparisons as well as reporting.
This ensuring all projects of the enterprise to be performed well - and ensuring deviations to be recognized quickly and adjusted in time.
Powerful solution for planning and control of classic, hybrid and agile projects
ServiceNow SPM offers all the necessary functions for classic, agile and hybrid projects in the area of project planning and controlling.
Especially for hybrid projects, it is possible, for example, to plan a project in the classic way using the waterfall approach and to integrate agile phases.
In addition to work packages and a GANTT, agile teams, backlogs, sprints and kanban boards are also available in this projects.
Integrations with SAP, Jira, MS Teams etc. are available and can be adapted to different use cases.
Business processes can be implemented and tasks can be flexibly automated with workflows.
Project controlling - Planning and control of project costs at different levels
Cost planning in projects can be structured very flexibly in ServiceNow. Planning according to cost types, cost centers, departments, roles, etc. is supported, as well as the calculation of costs based on planned resource efforts in work packages.
Actual costs can be entered manually or automatically imported from third-party systems such as SAP, thus enabling comprehensive reporting.
Ensure optimal use of resources and being able to react quickly to changes
With resource management in ServiceNow SPM, roles or people can already be allocated to projects (hard booking or soft booking). Coordination of resource demands between the project and departments/teams is supported by workflows. At an early stage, demand planning can be done with teams instead of roles, or refined with the help of skills.
Extensive reports and dashboards are available at the level of projects, programs, portfolios, departments, etc. in order to keep an eye on the resource situation and to be able to react immediately to emerging bottlenecks.
Optimize and automize processes with workflows
Updating KPIs, displaying or mailing messages, importing or exporting data, processing incoming e-mails i.e. to calculate risks, issues or to-dos - and all of it automated.
In addition the user acceptance will be increased as working with ServiceNow SPM will be facilitated signisficantly.
ServiceNow SPM workflows can be generated graphically with drag & drop.
High performance cloud platform
ServiceNow offers a cloud-based platform and the infrastructure
- with a series of standard application (like SPM)
- with the possibility to develop custom applications
- to modify or extend these applications with low-code or no-code
- with high standards for data protection and data security
- with integration to other applications (i.e. ERP, CRM, DevOps)
- workflows, reporting & analytics and AI
Our best practices in ServiceNow SPM
We have already implemented the following best practices in ServiceNow SPM...
Milestone Trend Analysis in ServiceNow SPM
Proven and well-known instrument in project controlling for managing scheduling.
- Can be activated per project
- Collection of historical data in a separate table
- Individually customizable
- Adjustable periods (days, months, quarters, years)
- No usage fees or running costs!
- Can be integrated into existing dashboards
Experience the MTA live in action on our YouTube channel! (german only)
Earned Value Analysis in ServiceNow SPM
Proven and well-known instrument in project controlling for managing project progress, project expenditure and project costs.
- Can be activated per project
- Collection of historical data in a separate table
- Key figures can be individually adapted and expanded
- No usage fees or running costs!
- Can be integrated into existing dashboards
Experience the EVA live in action on our YouTube channel!
Thomas Maierhofer
ServiceNow SPM ist ein Produkt der ServiceNow Inc. USA, www.servicenow.com